What are the standard lead times for an order with Pro Pac Labs?
Orders for product manufacturing for current clients takes between 4 to 6 weeks to complete from the date the order is placed.

Where is your facility located?
3804 S Airport Road, Ogden UT, 84405

How can I contact Pro Pac Labs?
See our Contact page on the menu below for more information.

What types of manufacturing do you perform at the Pro Pac Labs facility?
We offer a range of supplements manufacturing services for capsules (gelatin, vegetable and pullulon), tablets, and powder blends including:

• Multivitamins
• Herbal products
• Pro-biotics, live bacteria acidophilus
• Tea-cut drink mixes
• Flavored drink mixes
• Chewables
• Blister packs (NEW!)

Is Pro Pac Labs registered with the Food and Drug Administration (FDA)?
Yes, and is updated each year. Visit our Quality section for more information about our FDA certification.

Can you explain the importance of Bio-Terrorism registration?
Effective March 1, 2004, all food facilities either importing or exporting product must be registered with the FDA website. We are registered, so if you need our number, please contact us. Also, we file the numbers of all vendors working outside the United States.

What trade organizations are affiliated with Pro Pac Labs?
We are affiliated with the American Herbal Product Association (AHPA) and the American Botanical Counsel (ABC).

What is Good Manufacturing Practice (GMP)?
GMP is an acronym for good manufacturing processes. It is used internationally to describe a set of principles and procedures which, when followed by manufacturers of therapeutic goods, helps to ensure that the products manufactured will have the required and consistent quality. A basic tenet of GMP is that quality cannot be tested into a batch of product, but must be integrated into each batch of product during all stages of the manufacturing process. These are guidelines established by the Food and Drug Administration to ensure quality products are produced at levels safe for human consumption.

What is a Certificate of Analysis? (CofA)
A Certificate of Analysis lists the test results of physical and chemical attributes, microbial levels and activity.

What is your company pricing structure?
In order to adhere to a fair and accurate price structure, we monitor the daily fluctuation in raw materials costs. When a client places an order, we factor in the cost of each individual raw material ingredient as it stands at that specific date and time, and then prepare a price quote accordingly.

Where are the products tested for microbials?
We have an on-site facility and a microbiologist that manages all microbial testing on our manufactured and R&D products. We also have good relationships with numerous independent microbial labs throughout the United States, and can call on them for assistance as needed.

Does Pro Pac Labs carry private label formulas for purchase and resale?
We carry 10 active private label products, including multi-vitamins for men and women, antioxidants and glucosamine. Click here to learn more about the formulas we offer for resale.

What are the bottle label requirements for supplements manufactured at Pro Pac Labs?
Pro Pac Labs uses pressure sensitive labels packaged on a roll. Our staff will apply the appropriate label to the bottle once the dimensions are determined during order placement. For further information or questions about label requirements, please contact our customer service department.